Privacy Policy
At Tampa Social Butterfly, we are committed to safeguarding your privacy and ensuring transparency regarding how your data is handled. This policy explains the methods we use to collect, process, and protect your information when you visit or purchase tickets through https://tampasocialbutterfly.com/ (referred to as the “Platform”).
Information We Collect
To provide a seamless ticketing experience, we gather two primary types of data:
A. Information You Provide (Order Data): When you purchase tickets or attempt to make a transaction, we require specific details to fulfill your order. This includes your full name, billing and shipping addresses, payment processing details (such as credit card information), email address, and contact number.
B. Automated Technical Data (Device Data): Upon accessing our Platform, our servers automatically log specific details about your device and browsing session. This helps us optimize performance and security. The technical data collected includes:
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Cookies: Small temporary data files stored on your device that help us remember your preferences. (To learn how to manage cookies, visit allaboutcookies.org).
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Log Analytics: System records that capture your IP address, browser type, internet service provider, and timestamps of your visits.
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Tracking Pixels & Web Beacons: Digital tags integrated into our pages to monitor user navigation and interactions.
How We Utilize Your Data
The information we collect is strictly used to enhance your experience and deliver our services effectively.
Order Processing & Fulfillment: Your Order Data is primarily utilized to authorize payments, deliver your digital or physical tickets, generate receipts, and provide customer support related to your event access.
Security & Fraud Prevention: We analyze technical data, specifically your IP address, to monitor our Platform for suspicious activities and prevent fraudulent transactions, ensuring a secure environment for all users.
Marketing & Platform Optimization: With the help of Meta (Facebook) and Google tracking pixels, we analyze browsing behaviors to measure the success of our ad campaigns. If you have opted in, we may also use your contact details to send updates regarding future events or promotions.
Sharing With Trusted Partners
We do not sell your personal data. However, we do share necessary information with trusted third-party service providers (such as payment gateways and secure server hosts) solely to facilitate our ticketing operations.
We also utilize Google Analytics to evaluate web traffic trends. You can review Google’s data privacy terms at https://policies.google.com/privacy, or opt out of their tracking entirely via the Google Analytics Opt-out Browser Add-on (https://tools.google.com/dlpage/gaoptout).
In rare circumstances, we may disclose information if required by law, court orders, or to protect our legal rights against fraudulent claims.
Targeted Advertising & Your Choices
We leverage digital advertising platforms to show you relevant event recommendations based on your interactions with our Platform.
If you prefer not to see personalized advertisements, you can adjust your preferences directly through the platforms below:
For a broader opt-out from various behavioral advertising networks, please visit the Digital Advertising Alliance portal at: https://optout.aboutads.info/.
Data Retention & Browser Signals
Record Keeping: We securely store your transaction and order data in our systems indefinitely for accounting and customer service purposes. You maintain the right to request the deletion of your personal records at any time.
Do Not Track: Please be advised that our data collection architecture does not currently alter its behavior in response to standard “Do Not Track” (DNT) signals from web browsers.
Policy Updates
We reserve the right to modify or update this privacy notice periodically to reflect operational changes, new technologies, or updated legal regulations.
Get In Touch
If you require clarification regarding our data practices, wish to file a grievance, or want to manage your personal information, please reach out to our support team:
Email: info@tampasocialbutterfly.com